Many businesses around the world use a VoIP system as their solution for communicating with clients, business partners, vendors, employees and more. It’s one of the most reliable solutions, since it’s scalable, mobile, efficient and cost-effective. However, as with any piece of technology, there’s always a risk it could get attacked by a cyber criminal. These cyber criminals could eavesdrop on an important business meeting in order to compromise financial information or other sensitive data. But how do you know if your VoIP system has been compromised? Here are a few things to look out for.
Unusual Call Activity
Check both your incoming and outgoing call history and make sure you are familiar with the numbers. Cyber criminals will sometimes hack into a VoIP system to make their own long distance calls, so if a set of phone numbers on the call history doesn’t look right, it may be worth calling your VoIP technician to take a look. It’s always better to be cautious in these situations rather than regret not doing something later.
Webcams and Microphones Start Automatically
Webcams and microphones will generally ask your permission to activate before doing so. However, if they activate on their own and start recording without you pushing a button, you should stop your meeting immediately. Your VoIP engineer should be notified right away, since there’s a chance the system has been hacked and a potential cyber criminal is listening in on your conference call.
High Rate of Antivirus Messages
One technique cyber criminals will use to attack companies is to present fake antivirus popup windows on your computers. While it’s a good sign your computer may be under attack, it’s also even more important to have your VoIP technician take a look if the problem mainly occurs when using the VoIP system. It’s very important to not use the system when you see these fake antivirus messages and allow a professional to run the proper tests to determine if your network is at risk.
Extraordinarily High Bill
Cyber criminals may have different intentions when they hack into a VoIP system. Sometimes they will use your system for their own benefit by making numerous long distance calls on your dime. This is why it’s so important to monitor your call history frequently and point out any unusual activity. Otherwise, you may be hit with an extraordinarily high bill before you realize your system has been hacked.
Anistar Technologies knows the IT world and can help businesses better protect their network. We have access to some of the top professionals in the country that can help you with your IT solutions as needed. If you use a VoIP system to conduct business, it’s best to have a proactive solution in place to prevent attacks from occurring. Be sure to contact us at any time and we will help you find a solution to better protect your business.