As a technical professional, you are an expert in what you do and know a lot of things others don’t. However, the challenge many of these professionals face is not being able to clearly explain a problem or a solution where others can understand. The inability to explain certain things to a client could damage the relationship with the client and potentially lose work in the future. This may seem like a drastic consequence, but it has proven to be true in many situations. Here are some other reasons why communication is key to being a successful technical professional.
Explain Problems Clearly
With AV technician jobs, you not only have to explain a technical problem to your boss or co-worker, but you may also have to explain it to a client. You could use technical language like you’re used to, but that won’t benefit a client who’s not an expert in the industry. You’ll look more like an expert if you’re able to communicate in a way that’s easy to understand no matter what technical knowledge the receiving person has.
Develop and Share Your Own Concepts
A requirement of some cable installation technician jobs is to develop and share ideas to co-workers individually or as a group. Innovation is valued in many industries, especially in the information technology field. You may be required to share some of your findings, and the only way to do so clearly is by having sharp communication skills that are easy to follow and understand.
Verbal and Written Communication Are Equal in Importance
When professionals think about clear communication skills, they often think about either verbal or written communication. However, the reality is both forms of communication are needed. A data center technician may sound like an expert when talking aloud, but can’t put together a complete sentence when typing out an email. A well-rounded technical professional will be a master of both skills.
Understand Your Audience
With AV technician jobs, good communication skills all boil down to knowing the audience you’re talking to. It’s acceptable to use technical language to your co-workers, but you have to translate those terms in order for the average person to understand them. A client who doesn’t know what you’re talking about may see you as an expert, and it’s also possible they could get frustrated when they can’t understand you. It’s tough to understand your audience sometimes, so it’s usually best to take caution and speak in simple terms at first.
Anistar Technologies has access to some of the top AV technician jobs across the country. We help connect technical professionals with the jobs that suit their skill sets. Communication is a valuable and underrated skill, so having it will get you much further in your career. Be sure to contact us to see how we can help connect you with the job most suitable to your skill set.